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DOES MY BUSINESS NEED MANAGEMENT TRAINING?

Fill in the information from your business and see how you compare to the industry standards:

  Effective Hourly Rate  
Effective hourly rate is what you actually bill your customers per hour.  It is not necessarily what your "Posted hourly rate" is.
Total labor sales:
$ 
Total hours your technicians were paid:
hours

Effective rate:
$ 

  Technician Productivity  
Technician productivity is how well you manage your labor inventory (technician time) the standard in the industry is between 85-90%.
Actual hours billed:
 
hours
Total hours available:
hours

Productivity:
%

  How much do you need to sell to break even? 

To calculate total sales needed to break even be sure to:

  • Include all expenses & include technician wages. (Wages only, no benefits)
  • If you are considering adding any expenses such as a service advisor, add the new expense to the total and find your new sales number, as the gross profit percentage will not change.

*Note gross profit percentage not dollars.

Total Expenses:
$ 
 
Gross profit percentage:
 
%

Sales to break even:
$
 

  Gross Profit Margin - Labor  
Gross profit on labor.  Cost of labor is all technician wages only.  (No benefits or taxes etc.)  Industry standard is 70%
Labor Sales:
$ 
 
Labor Cost:
$ 
 

Labor Gross Profit:
$ 
 
Labor Gross Profit Margin:
%

  Gross Profit Margin - Parts  
Gross profit on parts. Industry standard is 50%
Parts Sales:
$ 
 
Parts Cost:
$ 
 

Parts Gross Profit:
$ 
 
Parts Gross Profit Margin:
%