April 23, 2013 – Autologic Diagnostics Partners with WORLDPAC Training Institute for 2013 National Conference and Tech Sessions
Autologic Diagnostics, in partnership with the WORLDPAC Training Institute (WTI), hosted their fourth annual National Conference and Tech Sessions (NCTS) March 14-17, 2013 at the Rosen Shingle Creek in Orlando, Florida. The event was comprised of two days of intensive training classes that covered BMW, Mercedes-Benz, Jaguar, Porsche, Land Rover, and Volkswagen/Audi carlines, as well as WTI classes on BMW, Mini, Volvo, and Shop/Business Management. Over 240 people from across the US and around the globe attended, some from as far away as Jamaica and Australia.
"Two of the things that separate Autologic from our competitors are our world class technical support and the extensive training we provide for our customers," said Kevin FitzPatrick, CEO Autologic Diagnostics, Inc. "The NCTS delivers a ton of valuable technical training in a span of a few days and continues to prove it is an important annual event for both Autologic and our customers. Our NCTS event, with the continued support of WTI, continues to grow in popularity, selling out for the second year in a row!"
The NCTS event kicked off Thursday March 14th with an evening reception in the Conway Room. Hors D'oeuvres were served while attendees mingled with Autologic technicians and staff, many putting a face to the voice they’ve heard over the phone for so long.
Training classes started early Friday morning and, for the first time, featured a four-hour class format which allowed for more class options and maximum training. Attendees selected up to four classes for a total of 16 hours of training. Autologic’s team of instructors included Caleb Pacheco, Justin Kidd, Tom Morgan, Dave Meseck and Steve Young who taught classes on Porsche, CIP, Jaguar, Land Rover and Mercedes-Benz, respectively. A Volkswagen/Audi class was taught by Gary Machiros and Don Bonelli. Many WTI/WORLDPAC training options were also available including special guest instructors Eric Scharping teaching BMW Active Chassis (the only eight hour course that was offered); Allen Osborne, Luke Murray, Drew Wolfe and Cecil Bullard teaching classes on Volvo, BMW, Mini, and Shop Management, respectively.
WORLDPAC’s involvement with the NCTS demonstrates the on-going relationship between Autologic and WORLDPAC in delivering top notch technical training to Autologic customers.
"WORLDPAC would like to thank Autologic for putting on this terrific customer event," said Mario Recchia, Sr. VP Marketing, WORLDPAC. "As usual, they put together a first class training program and we look forward to partnering with them on future events. Autologic’s customer focus to support automotive service professionals is fully consistent with our overall corporate goals to educate our customers with the most advanced training in our industry."
Saturday evening’s closing dinner was a St. Patrick’s Day theme; green hats and leis were placed on the tables and dinner featured Irish selections such as corned beef & cabbage and shepherd’s pie. And what St. Patrick’s Day party would be complete without plenty of Guinness and Harp? Peter Toland, Managing Director of Autologic Diagnostics, Ltd, and Kevin Finn, Chairman of Autologic, addressed the audience and thanked everyone for attending and making the event a great success. Peter also thanked WORLDPAC for all of their help and everyone behind the scenes who ran around endlessly making sure the event went smoothly. In closing, Peter announced that he is looking forward to seeing everyone next year at the 2014 NCTS when it is back at the M Resort in Las Vegas.
Autologic Diganostics, Inc. provides dealer-level software for eight premium import vehicle manufacturers combined with unrivaled technical support from Master Technicians and specialist software engineers. The Autologic solution gives independent repair technicians the confidence to undertake any service and repair work required and enables independent service centers to specialize without having to involve the dealer or call in outside help.
WORLDPAC Training Institute (WTI) assists independent service centers in growing and increasing the profitability of their business through education. WTI technical and business training is designed explicitly for independent service centers and taught by the WTI’s experienced and professional automotive instructors. To learn more about the WORLDPAC Training Institute (WTI) or WORLDPAC contact (800) 888-9982 ext. 5470 in the USA, (800) 644-9129 in Canada or www.worldpac.com/training.
March 13, 2013 – WORLDPAC Launches New Parts-Focused Webpages on www.worldpac.com
WORLDPAC recently launched a series of redesigned parts-focused webpages on www.worldpac.com. The new webpages feature enhanced information about available products at WORLDPAC, product categories, carlines, supplier brands, Tools & Equipment and more. The new webpages offer more product content with a new look and enhanced navigation tools for improved user experience. Visit the new WORLDPAC parts webpages at www.worldpac.com/parts.
OVERLAND PARK, Kan. – Four automaker (OEM) executives presented revealing details about their requirements for service under their dealer franchise agreements. Five aftermarket experts followed, by examining the current status of service-readiness among independent shops. This unique conversation between OEMs and the aftermarket is a hallmark of the National Automotive Service Task Force (NASTF), the group says, and unfolded before a diverse industry audience on Friday, March 8 during VISION2013 at the 2013 Spring NASTF General Meeting in Overland Park, Kan.
Kelly Geist, service engineering manager for Subaru; Mark Saxonberg, service technology manager for Toyota; Bob Stewart, aftermarket service support for GM and Jim Von Ehr, manager, technical information and serviceability for Nissan, each gave valuable insight into their service department business models.
Saxonburg said, "The availability of service information doesn’t, itself, make a tech service-ready." He listed five additional resources as necessary: factory diagnostic functions, product knowledge, tech assistance support, factory parts options and a commitment to learning.
Stewart extolled the benefits of GM’s long-term strategy in technician development demonstrated in GM’s ASEP (Automotive Service Education Program), which is a partnership with their dealer franchise spanning from high school through a tech’s working career. Geist described Subaru’s requirement of minimum tool investments from Toughbook laptops to some 400 special tools costing about $50,000. "We roll out about 20 new special tools a year and they are shipped automatically to our franchise dealers," said Geist.
Von Ehr described the Nissan MSTR (Minimum Service Training Requirements) and showed its positive correlation to the F-1 scores (Fixed Right the First Time Score) for Nissan dealers. In closing, Von Ehr argued that the industry needs more than just highly qualified techs. "We need more techs at all levels," he said. "With the right training requirements in place, we’ll get more highly-qualified techs from that larger pool of techs."
Bob Augustine of Christian Brothers Automotive, Bob Beckmann of Beckmann Technologies, Aaron Cherrington of Identifix, JeffMinter of Madison Technical College and Rusty Savignac of Paxton Garage, followed the OEM Roundtable and dug deeper into solutions for closing the service-readiness gap among independent shops.
"It’s harder today to fit all the necessary training into just a two-year college program," said Minter. He’s concerned that education is too focused on pattern-failures and not enough depth in system understanding that would be useful in developing diagnostic skills. Cherrington pointed out that today’s techs must be resourceful. "A 2010 Ford has about 11 million lines of software code," he said. "A tech today must have information partners."
Augustine encouraged shops to develop a "training roadmap" with compensation incentives for higher skill levels. Savignac, who operates Paxton Garage in Massachusetts, contends that independent shops must accept responsibility for turning tech school grads into qualified techs. "My two best techs came from post-secondary schools and got OJT, refined," he explained. Beckmann is a Euro-specialist and contracts to assist shops withservice in advanced systems not yet mastered in their shop. "One difference that separates troubled [shops] from successful [shops] is their attitude toward asking for help," said Beckmann. "The successful will reach out for help quickly."
"NASTF, too, needs to reach out," said Skip Potter, NASTF executive director, announcing his recent membership in the Automotive Training Manager’s Council (ATMC). "It is NASTF’s strategy to engage with them to efficiently and effectively close the education component of the service-readiness gap. In fact, we seek partnerships with any industry organization that has the existing mandate and resources to help close the gaps between dealership and independent capabilities."
In addition to the complex service-readiness topic presented during the Spring 2013 NASTF General Meeting, NASTF Chairman and President of the Equipment and Tool Institute Charlie Gorman presented "Why Automakers Should Support Aftermarket Telematics," pointing out that quality new cars sold by today’s OEMs are becoming quality used cars serviced in the aftermarket.
"Embracing aftermarket diagnostic solutions pays dividends because it makes for happy owners, and happy owners have a tendency to become loyal to the brand," Gorman said. He described, in detail, a technical strategy that would consolidate competing telematics technologies into one efficient network, taking advantage of the creative free marketplace in developing multiple solutions to benefit the consumer.
To close the afternoon program, NASTF committee chairs participated in a unique panel format to discuss their charters and initiatives with the NASTF executive director and the audience. Bob Chabot (Collision Committee), John Cabaniss (Communications Committee), Karen Miller and Rob Morrell (Education Committee), Steve Douglas (Service Information Committee), Greg Potter and Donny Seyfer (Equipment & Tool Committee) and Mark Saxonberg (Vehicle Security Committee) participated.
March 7, 2013 – WORLDPAC Offers 'All Brakes, All Brands'
WORLDPAC offers an "all brakes, all brands" parts program including more than 31,000 part numbers cataloged under 120 different brake-related product categories.
Available brands include Akebono, ATE, Aisin, Advics, Brembo, Bosch, Hella Pagid, PBR, Mountain, Nissin, Pilenga, Sangsin, Textar, TRW, WBR, Zimmermann and many more.
WORLDPAC also offers specialty brake tools and equipment. The complete WORLDPAC inventory includes more than 110,000 automotive replacement parts for import and domestic vehicles sourced from original equipment manufacturers.
To learn more contact (800) 888-9982 ext. 5470 or visit www.worldpac.com.
February 07, 2013 – WORLDPAC Announces Winners of Born To Be Wild Sweepstakes
WORLDPAC's Born To Be Wild Sweepstakes winners are getting ready to ride! Three lucky WORLDPAC customers were recently announced as the winners of WORLDPAC’s Born To Be Wild Sweepstakes featuring a 1st grand prize choice of motorcycles:
Second and third prize were a Yamaha Grizzly 350 ATV and a 70" plasma TV, respectively.
Participants qualified for the Born To Be Wild Sweepstakes by purchasing products from WORLDPAC during the November and December 2012 incentive period and doubled their chances of winning by purchasing brake components.
"We would like to congratulate all of the winners of our Born to be Wild sweepstakes. This incentive has created a huge amount of interest with our customers and has been one of our most successful programs" says Mario Recchia, Senior Vice President of Marketing for WORLDPAC.
WORLDPAC thanks everyone who participated in the wildly successful Born To Be Wild Sweepstakes.
November 12, 2012 – Northwood University Honors Bob Cushing, President of WORLDPAC
Northwood University recently honored nine automotive aftermarket leaders, including Bob Cushing, WORLDPAC President and CEO, with its annual Automotive Aftermarket Management Education Award .
The Northwood Automotive Aftermarket Management Education Award is given to individuals in the Automotive Aftermarket field who have made noteworthy contributions to education.
The awards were presented on Tuesday, Oct. 30, 2012 during AAPEX in Las Vegas.
Learn more about the award and view a list of all 2012 recipients below.
October 29, 2012 – WORLDPAC Opens 100th Warehouse Location!
WORLDPAC Inc. recently celebrated the opening of their 100th regional warehouse location in North America with a ribbon cutting ceremony at their new Ventura, CA facility. The landmark branch opening commemorates WORLDPAC’s 40+ year history of partnering with respected OE and aftermarket manufacturers to serve the needs of the most accomplished independent import repair specialists in the industry.
Bob Cushing, President & CEO, WORLDPAC, commented on the opening of WORLDPAC’s 100th location:
WORLDPAC’s 100th warehouse in Ventura, CA opened on October 1, 2012.
WORLDPAC imports and distributes OE and quality aftermarket automotive replacement parts to independent service centers in the US, Canada and Puerto Rico. SpeedDIAL, WORLDPAC’s exclusive online catalog and fulfillment ordering software, contains more than 110,000 part numbers covering over 7,100,000 import and domestic, multiple brand applications for virtually every automotive make and model.
WORLDPAC Canada West
October 23, 2012 – WORLDPAC Announces Mobile VIN Decoder App for speedDIAL Catalog
WORLDPAC announces a mobile VIN decoder app as an enhancement to the company’s speedDIAL Next Generation catalog and order fulfillment software.
WORLDPAC customers, with an active speedDIAL account, can download the free, 5-star rated speedDIAL VIN decoder app for iPhone, iPad (with camera) and Android and use it to scan VIN barcodes for instant, wireless transmission of vehicle information to speedDIAL.
Key features of the speedDIAL VIN decoder app include:
WORLDPAC’s speedDIAL VIN decoder app is currently for VINs manufactured for the US market. VINs manufactured for the Canadian market will be available soon.
To learn more contact (800) 888-9982 ext. 5470 or visit www.worldpac.com/app.html.
September 14, 2012 – WORLDPAC Supports CARQUEST Canada Charitable Golf Tournament
On September 5th about 130 golfers headed to the links at Springfield Golf and Country Club in Guelph, Ontario to attend CARQUEST Canada’s sixth annual Golf Tournament. The tournament supports the Charitable Foundation of CARQUEST and WORLDPAC.
Golfers were given a chance to “Beat the Boss” as they teed off against CARQUEST CANADA President and CEO, Steve Gushie. Prizes were also awarded for closest to the pin and the longest drive (although the Hole-in-One prize remained unclaimed yet again).
After the day of golf the players, including Jason Yurchak, VP of WORLDPAC Canada Sales and Operations, had dinner at the club and the attended popular Silent Auction which raised even more funds for the Foundation. As a result, more than $20,000 was raised for the charitable Foundation of CARQUEST and WORLDPAC, bringing their six-year total to over $120,000. The money supports educational and non-profit projects and programs in communities across Canada.
View event photos »
August 28, 2012 – Peter Klotz, VP, WORLDPAC Advanced Planning and Global Supply, Passes Away
It is with a heavy heart I announce the passing of Peter Klotz, our Vice President, Advanced Planning and Global Supply. All of us on the WORLDPAC Team are deeply saddened by the loss of a special colleague, friend and admired teammate. Peter was with us for a short seven years and his contributions were instrumental in our success and will continue towards our future success. His overall dedication, commitment, knowledge and experience in building WORLDPAC to be an industry leader will be missed. Peter was a key driver of several strategic projects including our Global Sourcing initiatives, developing Quality Control Assurance standards and recruiting key global suppliers.
Peter was greatly admired and well respected throughout the industry. He started his automotive career at Denso, as Vice President-Aftermarket Planning Group. Peter introduced the Denso independent aftermarket program known as ‘Denso First Time Fit’ brand products. He was an active member and contributor with the Auto International Association (AIA), Vice Chairman of the AIA Executive Leadership Council and Chairman of the Awards Committee.
All of us at WORLDPAC will greatly miss his fun loving spirit. We all have been fortunate enough to know and work with Peter, a very dear friend to all of us.
Our sincere condolences to Loraine, his wife, and his family.
May 4, 2012 – Continental Aftermarket Announces WORLDPAC as U.S. Distributor of ATE PremiumOne Brake Parts for 2012
Continental Commercial Vehicles & Aftermarket, manufacturer of the ATE aftermarket brand, and WORLDPAC, a wholesale distributor of OE parts for import and domestic vehicles, have announced an agreement to distribute the ATE PremiumOne Brake Program in the United States for 2012.
The ATE PremiumOne Brake program includes the ATE all-makes brake pad and rotor line which is engineered to OE specifications for quality, fit and performance. WORLDPAC will be offering ATE PremiumOne disc brake rotors and pads for popular domestic, European and Asian vehicle applications.
From the introduction of the first hydraulic brake system in 1926 to the development of the first antilock braking system prototype in 1967, the ATE brand has a rich history of innovation and experience in the design and production of advanced brake system technologies.
ATE PremiumOne disc brake rotors and pads are OE engineered and application-matched to meet specific vehicle requirements. When used together, PremiumOne customers will receive the optimum rotor and pad replacement as specified by the original vehicle manufacturer.
ATE PremiumOne rotors feature a patented RotorLife wear indicator that gives technicians and customers a quick visual reference of rotor thickness and helps identify the need for replacement. The wear indicator, which is created by elliptical grooves that are machined into both rotor surfaces, also helps to reduce brake fade and extend pad life by enhancing the dissipation of heat and gases. A MetaCote protective coating is applied to help prevent rust and corrosion so the rotors maintain a clean appearance.
ATE PremiumOne disc brake pads are formulated to restore original equipment performance, reduce wheel dusting and extend pad life. The pad’s under-layer design helps to reduce NVH and improve quietness. All pads include shims, slots and chamfers as well as the applicable OE accessories for the complete installation.
To become a WORLDPAC customer contact (800) 888-9982 ext. 5470 in the USA, (800) 644-9129 in Canada, or register to qualify for your WORLDPAC business account today.
April 12, 2012 – Textar Brake Rotors Available Exclusively at WORLDPAC
Textar, the world’s leading manufacturer of OE brake pads, now offers a range of German engineered, high carbon brake rotors for European applications.
Utilizing the know-how that comes from nearly 100 years of developing OE brake pads, engineers at Textar have developed a perfectly matched brake rotor to ensure the ultimate braking performance of your car.
Textar's new range of high quality brake rotors are manufactured to precise German specifications and application engineered for cars driven in North America.
Textar brake rotors are available exclusively at WORLDPAC. To become a WORLDPAC customer contact (800) 888-9982 ext. 5470 in the USA, (800) 644-9129 in Canada, or register to qualify for your WORLDPAC business account today.
March 20, 2012 – Autologic Diagnostics Partners with WORLDPAC Training Institute (WTI) and Direct Capital for the 2012 National Conference and Tech Sessions (NCTS)
Autologic Diagnostics, in partnership with WORLDPAC Training Institute (WTI) and Direct Capital, hosted its third annual National Conference and Tech Sessions March 8-11, 2012 at the M Resort Spa and Casino in Las Vegas, Nevada.
Doubling in size from the previous year, the 2012 NCTS, as promised, proved to be the biggest and best yet. 300 attendees from across the US and around the globe were in attendance. Some came from as far as Australia and New Zealand to be part of the event.
The NCTS was comprised of 2 days of intensive training classes. BMW, Mercedes-Benz, Porsche, Land Rover, and Volkswagen/Audi lines were covered, as well as WORLDPAC classes on BMW, Volvo, and shop management. Along with the training classes, Open Sessions were held for Land Rover, Mercedes-Benz, and Porsche providing the chance for greater personal interaction.
"One of Autologic's prime differentiators is the technical support and training we provide for our customers," said Kevin FitzPatrick, CEO Autologic Diagnostics. "The NCTS is an important annual event for both Autologic and our customers, delivering a ton of valuable technical training in a span of a few days. Our NCTS events have been incredibly popular. With a sell-out crowd, the 2012 NCTS has been biggest and best so far!"
Classes started early Friday morning. The UK's Brian Chaffe was flown in to teach BMW: F Series. Caleb Pacheco, Justin Kidd, Rob Pevera, Dave Meseck and Steve Young, from Autologic Diagnostics, Inc., taught Porsche, CIP, Mini, Land Rover and Mercedes-Benz, respectively.
Saturday's classes included Volkwagen/Audi taught by Gary Machiros, and featured WORLDPAC classes. Special guests from WORLDPAC were Eric Scharping teaching BMW Engine III; Allen Osborne and Jimmy Abercrombie teaching Volvo; and Scott Wheeler teaching Increasing Sales Success. Also on Saturday were the Open Sessions for Mercedes-Benz, Land Rover, and Porsche. WORLDPAC's involvement with the NCTS demonstrates the on-going relationship between Autologic and WORLDPAC in delivering top notch technical training to Autologic customers.
At the closing dinner, Peter Toland, managing director of Autologic Diagnostics, addressed the audience and thanked everyone for attending and making the event a great success. Toland also thanked WORLDPAC and Direct Capital for all of their support, and everyone behind the scenes who ensured the event went smoothly. He also announced that while next year the event will be back on the east coast in Orlando, in 2014 the Autologic NCTS will be brought back to the M Resort in Las Vegas.
To learn more about Autologic, WORLDPAC or the WORLDPAC Training Institute (WTI) contact (800) 888-9982 ext. 5470 in the USA, (800) 644-9129 in Canada or visit www.worldpac.com.
March 1, 2012 – WORLDPAC Training Institute (WTI) Partners with Autologic Diagnostics for 2012 National Conference and Tech Sessions (NCTS)
Autologic Diagnostics, in partnership with the WORLDPAC Training Institute (WTI), is pleased to announce its third annual Autologic National Conference and Tech Sessions (NCTS) which takes place March 8-11, 2012 at the four-star M Resort, Spa and Casino in Las Vegas, Nevada. The event offers advanced training classes on BMW, Mercedes-Benz, Land Rover, Volkswagen/Audi, Porsche, Volvo, and shop management.
“One of Autologic’s prime differentiators is the technical support and training we provide for our customers,” said Kevin Fitz-Patrick, Chief Executive Officer of Autologic Diagnostics Inc. “The NCTS is an important annual event for both Autologic and our customers, delivering a ton of valuable technical training in a span of a few days. Our NCTS events have been incredibly popular. With a sell-out crowd, the 2012 NCTS promises to be the biggest and best yet! WORLDPAC’s involvement with the NCTS is not only beneficial to Autologic customers but cements the on-going relationship between our two companies in providing first-class technical training to independent technicians.”
Mario Recchia, WORLDPAC’s senior vice president of marketing, adds, “The WORLDPAC Training Institute (WTI) is committed to ensuring the future success of the aftermarket by providing the very best advanced training for premier independent service professionals. WORLDPAC is also committed to providing our customers with the most advanced tools necessary to correctly and efficiently service today’s complex vehicles while remaining competitive in the marketplace. Autologic provides solutions for both which makes sponsoring and supporting the NCTS event a true partnership.”
Autologic Diagnostics provides dealer-level software for eight premium import vehicle manufacturers combined with unrivalled technical support from Master Technicians and specialist software engineers. The Autologic solution gives independent repair technicians the confidence to undertake any service and repair work required and enables independent service centers to specialize without having to involve the dealer or call in outside help.
The WORLDPAC Training Institute (WTI) assists independent service centers in growing and increasing the profitability of their business through education. WTI technical and business training is designed explicitly for independent service centers and taught by the WTI’s experienced and professional automotive instructors.
WORLDPAC is an importer and distributor of OE and aftermarket parts for import and domestic vehicles; they also offer a full array of customer marketing solutions and the most current customer training through the WORLDPAC Training Institute (WTI). To learn more about Autologic or their National Conference and Tech Sessions (NCTS) contact (877) 945-6442 or www.autologic.com.
To learn more about the WORLDPAC Training Institute (WTI) or WORLDPAC contact (800) 888-9982 ext. 5470 or visit www.worldpac.com/training.
To become a WORLDPAC customer contact (800) 888-9982 ext. 5470 or visit www.worldpac.com.
January 24, 2012 – WORLDPAC Supplier & Training EXPO (STX) 2012 a Success!
WORLDPAC is pleased to announce their second Supplier & Training EXPO (STX) was an enormous success! The WORLDPAC Supplier & Training EXPO (STX) took place January 12-15, 2012 at the Anaheim Marriott Hotel and Convention Center in Southern California. The event, initially created as WORLDPAC's vision to help customers better succeed in the changing aftermarket environment, was the second of its kind and eagerly anticipated following the success of the first event held October 2009 in Orlando, FL. Due to the overwhelming support of WORLDPAC's customers, the WORLDPAC Supplier & Training EXPO (STX) 2012 was double the capacity of the first event.
During the four day event, more than 1000 WORLDPAC customers from the US, Canada and Puerto Rico attended exclusive technical and business training presented by over 40 of the industry's most respected instructors. The event kicked off Thursday evening with a cocktail reception which provided an opportunity for independent service center professionals to network with their peers as well as suppliers, instructors and WORLDPAC's management team. On Friday and Saturday, guests experienced full days of advanced level training followed by evening EXPO events featuring over 80 manufacturers and an extensive tool & equipment show.
Additional event highlights included special guest speaker Charlie Gorman, former Chairman of the National Automotive Service Task Force (NASTF), who presented the group with a discussion of the changing aftermarket and predictions for the future, a raffle featuring over 100 valuable prizes, and a Hollywood themed EXPO where a cast of celebrity impersonators rolled out the red carpet for WORLDPAC customers. The event concluded with a half day of training on Sunday before guests departed for home with knowledge designed to increase the success of their independent service center business. The overall feedback from attendees was that the event was an invaluable experience and a resounding success.
WORLDPAC imports and distributes OE and quality aftermarket replacement parts to independent import and domestic service centers in the US, Canada and Puerto Rico. SpeedDIAL, WORLDPAC's exclusive online catalog and fulfillment ordering software, contains more than 7 million import and domestic, multiple brand applications for virtually 'All Makes, All Models'. The company also offers extensive customer services such as their highly praised technical & business training and targeted customer marketing solutions.
To become a WORLDPAC customer contact (800) 888-9982 ext. 5470 or visit www.worldpac.com.
January 12, 2012 – WORLDPAC to Host 2nd Supplier & Training EXPO
WORLDPAC's 2nd Supplier & Training EXPO debuts this Thursday, January 12th at the Anaheim Marriott Hotel and Convention Center in Southern California. The four-day event, which began as WORLDPAC's vision to help customers better succeed in the changing aftermarket environment, has grown to double the capacity of the initial event and remains committed to providing exclusive technical and business training, product knowledge from suppliers and plenty of opportunities for fun!
WORLDPAC's Supplier & Training EXPO provides WORLDPAC customers with a completely customized weekend of exclusive technical and business training specifically designed to increase the future success of their independent repair business. The event's full schedule of activities also includes a supplier EXPO featuring a tool and equipment show, special guest speakers discussing important industry issues, extensive networking opportunities and a raffle featuring plenty of highly coveted prizes.
WORLDPAC's Supplier & Training EXPO will host over 1000 independent repair professionals from the US, Canada and Puerto Rico, over 80 leading suppliers including tool and equipment manufacturers, and over 40 of the industry's most respected technical and business training instructors. To make sure guests experience nothing less than an exceptional event, WORLDPAC's top management and sales staff will also be in attendance.
Headquartered in Newark, CA. USA, WORLDPAC is an importer and distributor for OE and quality aftermarket replacement automotive parts. The company provides brand recognized products directly to the independent repair community and also offers extensive customer services such as their highly praised technical & business training and targeted customer marketing services.
To learn more about WORLDPAC contact (800) 888-9982 ext. 5470 or visit www.worldpac.com.
November 01, 2011 – Delphi Announces Winner of Delphi Dream Shop Sweepstakes
Delphi Automotive revealed at its AAPEX press conference the winner of its year long sweepstakes giveaway, "Win the Delphi Dream Shop." The winner, Brandon Tidwell of Beaverton, Oregon, a technician from Everett Street Autoworks in Portland, Oregon, will receive Delphi parts, tools, equipment and training to help him open his own shop or upgrade his current shop to a Delphi Dream Shop. The prize is part of Delphi's third-annual Destination: Victory Lane promotion. Due to the popularity of the "Win the Delphi Dream Shop" giveaway, the promotion will run again in 2012 starting in February.
October 14, 2011 – WORLDPAC Adds 5000 Import & Domestic SKUs in Q3
WORLDPAC announced they added 5000 new part numbers to their extensive offering of OE import and domestic automotive replacement parts over the last three months. WORLDPAC is continually adding new part numbers to speedDIAL, their exclusive online catalog and fulfillment ordering software. WORLDPAC offers more than 100,000 products for import and domestic vehicles. These products total over 7 million applications for virtually every automotive make and model.
WORLDPAC adds new parts by utilizing application specific sourcing. This means each new vehicle model is evaluated to determine the OE part manufacturer. WORLDPAC then catalogs the vehicle, part by part, in their speedDIAL catalog.
WORLDPAC offers independent service professionals an extensive inventory of OE products, as well as high-quality aftermarket options, which allows their customer to choose the best part for the job and for their independent service center.
Learn more about WORLDPAC at www.worldpac.com or (800) 888-9982 ext. 5470.
July 7, 2011 – WORLDPAC Recognized as Top Bay Area Employer
For the second consecutive year, WORLDPAC Inc. has been recognized as one of the top San Francisco Bay Area companies to work for.
The Top Work Places 2011 independent survey was conducted by the Bay Area News Group in partnership with Workplace Dynamics to present the top work places located in the San Francisco Bay Area. Workplace Dynamics has conducted similar surveys in major cities and regions throughout the USA. Over 1,300 Bay Area companies of 50 or more employees were invited to participate in the survey.
WORLDPAC was ranked #10 in the top 20 midsized companies category (151-499 employees in S.F. Bay Area). Rankings were determined by a comprehensive survey of San Francisco Bay Area companies that use employee responses to rate area companies. Over 86% of WORLDPAC teammates located in the Newark, CA headquarters and their six regional Bay Area branches participated in the survey.
WORLDPAC was also recognized for positively impacting the Bay Area community and beyond. Within the Bay Area, WORLDPAC participates in the Viola Blythe Community Services Center and the American Heart Association. All teammates are encouraged to enroll in a charitable foundation payroll deduction service and in the company’s own charitable foundation which allows company employees to request a company donation on behalf of their charity or for a fundraising event.
The results continue to support WORLDPAC’s guiding principles; create an environment for motivated and enthusiastic teammates working together to provide the very best customer experience.
For WORLDPAC, headquartered in the Bay Area’s Silicon Valley, it continues to be a tremendous accomplishment to be recognized in a community of Fortune 1000 companies such as Adobe, Apple, Cisco, eBay, Google, and Yahoo!
The complete Top Work Places 2011 survey recognizes 65 small, midsize and large Bay Area companies. Results were published Sunday, June 19th, 2011 in a special section of Bay Area News Group’s publications including CONTRA COSTA TIMES, InsideBayArea, Marin Independent Journal, Oakland Tribune, San Mateo County Times, San Jose Mercury News and Tri-Valley Herald, as well as online at www.mercurynews.com/topworkplaces.
View additional coverage and more, go to the WORLDPAC Industry News - "WIN" blog »
June 14, 2011 – WORLDPAC and Demandforce Announce Strategic Partnership for Automotive Aftermarket
Demandforce, Inc., a leader in online marketing and communications, and WORLDPAC, Inc. a top tier distributor of quality automotive parts, today announced a three year agreement that will bring Demandforce D3 software to WORLDPAC customers nationwide. WORLDPAC is committed to providing the most innovative and cutting edge technology for their customer base and chose Demandforce D3 based on the value it brings to the automotive market, including increasing customer retention and attracting new customers.
WORLDPAC saw overwhelming value in Demandforce D3 during a two month pilot program, where, on average, their shops reported $60,000 in revenue and 128 new visits through the software. The shops also reported an average increase of 21% in valid emails for their customer base, allowing shops to communicate automatically and electronically with their customers. This ultimately helped the shops gather on average an additional 15 certified reviews and eased the administrative burden involved with phone calls.
WORLDPAC always seeks out the highest tier products for their customer base, which is why they chose Demandforce. During the pilot program, WORLDPAC decision makers continually saw overwhelming value in how Demandforce helps shops attract new customers and increase retention with existing customers using their innovative and cutting edge technology. Demandforce helps the automotive aftermarket stay relevant and current in the changing Internet landscape, and WORLDPAC sought out a solution for their customers that could offer exactly that.
The partnership between Demandforce and WORLDPAC aims to help the automotive aftermarket attract and retain customers, all while measuring performance and customer satisfaction. Additionally, Demandforce will also provide WORLDPAC customers the tools to help them build their online reputation, including sending up-to-date business information and certified customer reviews to major search engines and Internet directories. Demandforce D3 gives shop owners and managers the ability to spend less time on the telephone and more time delivering better customer service to their customer.
"We partner with companies who have a shared vision and passion for the future, and WORLDPAC shares our vision," said Rick Berry, President at Demandforce. "Our relationship with WORLDPAC is integral as we continue to make advancements in the automotive aftermarket and is further testament to our ability to bring overwhelming value to auto shops nationwide. We are very pleased with this agreement and look forward to continued success."
April 18, 2011 – Autologic and WORLDPAC Partner to Offer Independent Service Centers Dealer-Level Diagnostic Solutions
Autologic Diagnostics announces a partnership with WORLDPAC to offer more independent service centers access to dealer-level diagnostic solutions for 15 import carlines comprising of BMW and MINI, Land Rover, Jaguar, Mercedes-Benz, Porsche, the Volkswagen Audi Group, Volvo, Peugeot, Citroën & Renault and Rolls-Royce.
“It is important that WORLDPAC connect our customers with the resources needed to remain successful in the aftermarket. We believe our advanced-level technical training complemented with professional OEM level tools creates an opportunity for the independent service center to grow their business and to remain competitive. Our partnership with Autologic is based upon us offering the independent repair professional the very best solutions when dealing with the advanced complexities of today’s vehicles.”
Autologic functions, including coding and flash programming combined with features such as retrofits, conversions and fitment of aftermarket products, surpass the functionality of other aftermarket diagnostic tools as well as select dealer tool features. Information is displayed on a large touch-sensitive screen through a simple menu structure that is supported by help screens. Autologic software packages are available independently or as multiple packages run on the same Autologic hardware base unit.
To learn more about Autologic Diagnostic solutions or to place an order, contact Autologic or WORLDPAC directly:
Autologic: (877) 945-6442 or www.autologic.comWORLDPAC: (800) 888-9982 ext. 5470 or www.worldpac.com
April 13, 2011 - WORLDPAC Receives Award for Best Program Distributor for Replacement Parts
WORLDPAC has received the prestigious Frost & Sullivan 2011 United States Automotive Technicians' Choice Award for Best Program Distributor for Replacement Parts on the basis of Frost & Sullivan's independent research.
Among the many features that WORLDPAC's clients appreciate are the huge line of OE and quality aftermarket automotive replacement products the company offers, an easy-to-use online program (speedDIAL), outstanding salespeople, competitive pricing, dependable delivery and consistent product availability. The overwhelming customer comment was the 'ease of doing business' with WORLDPAC.
As noted by Frost & Sullivan, Professional Choice Program 2011: Automotive Replacement Parts Preferences among U.S. Automotive Technicians, WORLDPAC, Inc. emerged as the leader in the Program Distributor category. Thus, WORLDPAC, Inc. is recognized as being the "Overall Best Program Distributor in the United States" among WORLDPAC's top competitors.
Bob Cushing, President and CEO of WORLDPAC, accepted the award on behalf of WORLDPAC:
"On behalf of WORLDPAC'S 2500 North American teammates, I would like to thank Frost & Sullivan for this very prestigious award. We thank the automotive business owners and technicians, our customers, who recognize and depend upon the 'value added' program we provide. As we continue to expand our import program and our recently introduced domestic program, we will remain highly focused in providing the very best service and solutions to our customers."
Frost & Sullivan's Automotive & Transportation group, which provides global industry analysis, custom consulting, market research, market forecasts, and insights into emerging technologies, officially presented the award to WORLDPAC at the Frost & Sullivan awards banquet held on Florida's Marco Island in April.
April 4, 2011 - WORLDPAC's Fantastic Voyage - Central America Customer Appreciation Cruise is a Splashing Success!
WORLDPAC's fourth customer cruise event set sail Saturday March 12, 2011 for eight spectacular days of seafaring through the western Caribbean & Central America! Over 1200 WORLDPAC customers and special guests joined an elite group of suppliers and WORLDPAC's top management and sales staff for an unforgettable experience in exotic ports of call including Cozumel Mexico, Costa Rica and Panama.
WORLDPAC's Fantastic Voyage provided customers with a chance to get together with other premiere service repair professionals in North America, industry leading manufacturers and the WORLDPAC team. Customers attended the event from 45 states within the US including Canada and Puerto Rico.
The eight day customer appreciation event treated guests to numerous cocktail parties, nightly cabin gifts for all customers, over 150 special raffles prizes including $500 gift certificates and Apple iPad's that were raffled off and awarded over the course of the cruise. Also included were exclusive bingo with thousands of dollars in cash payouts, a live auction with over $25,000 in prizes, cabin credits, supplier presentations and Q&A sessions with Bosch, ContiTech/CRP, Denso, ZF Group North America (Lemforder, Sachs, Stabilus), Textar/Pagid, Gates, Delphi, Bosal and Mann!
To make sure guests experienced nothing less than an exceptional event, a dedicated onboard cruise staff was available exclusively for WORLDPAC guests. As well, every WORLDPAC guest stayed in a balcony cabin with a fantastic view of the ocean and ports of call.
Fresh off the high seas, WORLDPAC customers were eager to share what they liked best about their Fantastic Voyage experience:
"Opportunity to talk to suppliers and WORLDPAC staff about both issues with service and products and about how great the service/company is. This is a great way to reward your customers for their loyalty and confidence in WORLDPAC."
"You went beyond the call of duty. The meeting with WORLDPAC staff, with suppliers, the gifts were just the crème de la crème. WORLDPAC went out of its way to make every moment a remarkable moment. I take my hat off to you!"
"WORLDPAC does a great job and continues to be the leader among serving us independent shops."
"...Shared a lot of interesting information with other techs and with representatives from the suppliers. All in all, great times were had by all! ...an awesome experience."
Supplier sponsors also shared some of their comments:
"I knew that WORLDPAC would put on a first class event, but this far exceeded any expectations. Great organization, excellent meetings, terrific social events and most of all a chance to meet with the best business owners and technicians in the automotive industry."
"Thanks for the opportunity to meet and interact with your customers ... also, made some lifelong friendships during the trip!"
Past Fantastic Voyage cruise destinations included the Caribbean and the Mexican Riviera.
November 22nd, 2010 - WORLDPAC opens new facility in Kitchener, ON
November 19th, 2010 - WORLDPAC opens new facility in Kelowna, BC
October 20th, 2010 - WORLDPAC Expands Korean Vehicle Product Catalog
October 13th, 2010 - WORLDPAC Catalog and Ordering Now Available Through Activant
June 30th, 2010 - WORLDPAC Recognized as Top Bay Area Employer
WORLDPAC Inc. was recently recognized as one of the top 10 best San Francisco Bay Area companies to work for in 2010.
The “Top WorkPlaces 2010” independent survey was conducted by the Bay Area News Group in partnership with Workplace Dynamics to present the top work places located in the San Francisco Bay Area. Workplace Dynamics has conducted similar surveys in major cities and regions throughout the USA. Over 1,200 Bay Area companies of 50 or more employees were invited to participate in the survey.
WORLDPAC was ranked #3 in the “Top 10 Large WorkPlaces” category (400+ employees). Rankings were determined by a comprehensive survey of San Francisco Bay Area companies that used employee responses to rate area companies. Over 80% of WORLDPAC teammates located in the Newark, CA headquarters and their six regional Bay Area branches participated in the survey.
The results support WORLDPAC’s guiding principles; create an environment for motivated and enthusiastic teammates working together to provide the very best customer experience.
“This is a great accomplishment for our Company and our teammates. Our selection as a Top Bay Area Employer provides positive feedback that we are providing a very open and rewarding work environment where our teammates are afforded opportunities to excel and remain highly committed to achieving our goals”, said Bob Cushing, WORLDPAC’s President & CEO.
For WORLDPAC, headquartered in the Bay Area’s Silicon Valley, it is a tremendous accomplishment to be recognized in a community of Fortune 1000 companies such as Adobe, Apple, Cisco, eBay, Google, and Yahoo!
The complete Top WorkPlaces 2010 survey recognizes 60 small, medium and large Bay Area
WORLDPAC Inc. imports and distributes brand recognized OE and quality automotive parts directly to the import automotive service community. The company has locations in the US, Canada and Puerto Rico and also offers extensive customer services such as their highly praised technical & business training and targeted customer marketing solutions.
May 27th, 2010 - WORLDPAC opens new facility in Bellmawr, NJ.
May 13th, 2010 - WORLDPAC opens new facility in Georgia.
March 13th, 2010 - WORLDPAC Hosts Grand Opening in Puerto Rico
WORLDPAC celebrated their first off shore branch facility in Bayamón, Puerto Rico by hosting an open house and ribbon cutting ceremony on Saturday, March 13, 2010.
The event included a Supplier Expo attended by some of the leading OEM suppliers, including: Bosch, Denso, ATE/Continental, PBR brakes, Gates, Exedy, Conti-tech/Pentosin, Lubro-Moly, K&N, ZF Group – Lemforder, Sachs, Stabilus, Boge, Valeo and Schaeffler Group's INA, FAG and LUK brands.
WORLDPAC customers enjoyed local, regional food prepared by celebrity Chef Piñeiro, various children's activities, warehouse tours and on-going 30 minute speedDIAL catalog and ordering demonstrations including quick tips. The entire day was informative and fun for customers and their families while formally introducing customers to the entire WORLDPAC team.
Headquartered in Newark, CA. USA, WORLDPAC is an importer and distributor for original equipment quality replacement automotive parts. The company provides brand recognized OE quality automotive parts directly to the import repair specialist and also offers extensive customer services such as their highly praised technical & business training as well as targeted customer marketing services.
For more information about WORLDPAC visit www.worldpac.com
March 11th, 2010 - WORLDPAC opens new facility in Jacksonville, FL.
February 5, 2010 - WORLDPAC opens new facility in Bayamón, Puerto Rico!
October 28, 2009 - WORLDPAC's 1st Supplier & Training EXPO a huge Success!
WORLDPAC's Supplier & Training EXPO provided WORLDPAC customers with a completely customized weekend of exclusive technical and business training specifically designed to increase the future success of their independent repair business. The event's full schedule of activities also included a supplier EXPO featuring a tool and equipment show, special guest speakers discussing important industry issues, an oil panel symposium, extensive networking opportunities and an exciting 1920's themed casino night complete with a live, prize-filled auction!
WORLDPAC's Supplier & Training EXPO hosted over 500 import specialists from 43 US states and Canada, 50+ leading suppliers including tool and equipment manufacturers, and over 30 of the industry's most respected training instructors. Also in attendance were WORLDPAC's top management and sales staff, as well as representatives from aftermarket media sources including ImportCar, Motor Age, and Canadian Technician magazines.
Event photos, videos and feature articles are being archived on the WORLDPAC Industry News - "WIN" blog - your source for the latest news about WORLDPAC and the Aftermarket Parts Industry. To view all of the STX articles, search for "STX".
Links to the WORLDPAC Industry News - "WIN" are always available at:
WORLDPAC Homepage WIN Link
September 9, 2009 - WORLDPAC Stocks Select Mechanix Wear Gloves
To order Mechanix Wear products, contact your WORLDPAC Sales representative or visit speedDIAL, our Parts Catalog and Fulfillment Ordering System containing more than 1,000,000 import and domestic multiple brand applications for virtually every automotive make and model.
September 9, 2009 - WORLDPAC opens new facility in San Antonio, TX.
WORLDPAC now stocks a selection of popular Permatex products cataloged in our General Purpose Products category. Available products include:
August 10, 2009 - WORLDPAC opens new facility in Campbell, CA.
WORLDPAC Announces WTI Training Notification Emails
The WORLDPAC Training Institute (WTI) introduces a new tool that allows customers to sign-up to receive WTI email notifications at their personal or business email address. WTI email notifications include updates about new WTI course curriculum and classes available in the customer's specific area.
Two ways to sign-up:
WORLDPAC keeps email addresses strictly confidential and anytime a customer decides they no longer want to receive WTI notifications they can unsubscribe by clicking the "opt-out" button located at the bottom of every email.
Click here to get started:. (http://www.worldpac.com/wti.html)
July 27, 2009 - WORLDPAC opens new facility in Nashville, TN.
Newark, CA, June 22 2009:
Versatile Automotive Diagnostics' line of professional diagnostic tools is now available across Canada and the US through WORLDPAC.
The VAD Pro-901 fills a distinct void in the scan tool market offering an in-depth level of VW/Audi functionality for today's modern CAN equipped vehicles in a rugged handheld platform that is both affordable and accessible to independent service center professionals.
WORLDPAC is an industry leading importer and distributor of original equipment quality replacement automotive parts. Headquartered in Newark, CA. USA, they distribute a wide range of OEM and aftermarket replacement parts directly to the import repair specialist. With over 80+ distribution locations across the US and Canada, as well as a knowledgeable Sales staff to serve their clients, WORLDPAC is well positioned to introduce the powerful VAD Pro-901 diagnostics tool to service centers throughout North America.
"It is important that WORLDPAC align with specialized, quality organizations. It is equally important that we supply our customers with advanced level technical training complemented with professional, OEM tools they need to remain successful in the aftermarket. For us, a partnership with Versatile Automotive Diagnostics was a natural fit," says Jim Phillips, VP of WORLDPAC Marketing.
"We are proud to have WORLDPAC as our distributor for the VAD Pro line. The WORLDPAC team's initiatives to better link the service technician with the tools required to grow their business will result in a stronger market and will expand the consumers confidence in the serviceability of their European car," says Marcel Horn, President of Versatile Automotive Diagnostics.
Versatile Automotive Diagnostics (VAD), a division of HPA Motorsports, is located in Surrey, BC and supplies Volkswagen/Audi specific scan tools for consumer and professional use.
The VAD Pro-901 is available to WORLDPAC customers in the US and Canada. To learn more contact your WORLDPAC Sales representative or visit www.worldpac.com/VAD. To become a WORLDPAC customer contact:
WORLDPAC USA (800) 888-9982 x 5470
April 21, 2009 – WORLDPAC Announces 1st Supplier and Training EXPO Event
April 14, 2009 - New Retention Marketing Service from WORLDPAC
Newsletter benefits include:
To learn more visit: http://www.worldpac.com/shopnewsletter
April 9, 2009 - WORLDPAC Tools & Equipment EXPO/SALE
To learn more visit: http://www.worldpac.com/parts/#t-e
August 25, 2008 – WORLDPAC Costa Mesa moves to Santa Ana, CA.
August 18, 2008 – WORLDPAC opens new facility in Burnaby, BC.
June 11, 2008 - WORLDPAC to Host First Tool and Equipment Expo and Sale.
April 1, 2008 – WORLDPAC opens new facility in St. Louis, MO.
December 27, 2007 – WORLDPAC opens new facility in Menlo Park, CA.
November 13, 2007 – WORLDPAC opens new facility in East Berlin, CT.
October 22, 2007 – WORLDPAC opens new facility in Schaumburg, IL.
October 16, 2007 – WORLDPAC opens new facility in Columbia, SC.
October 4, 2007 – WORLDPAC opens new facility in West Palm Beach, FL.
October 1, 2007 – WORLDPAC Announces WORLDPAC Assist Powered by Identifix
July 23, 2007 – WORLDPAC opens new facility in Salt Lake City, UT.
July 3, 2007 – WORLDPAC opens new facility in Richmond Hill, Ontario.
June 14, 2007 – WORLDPAC Welcomes MechanicNet to Customer Marketing Solutions
June 11, 2007 – WORLDPAC opens new facility in the Boulder, CO area.
April 26, 2007 – WORLDPAC unveils the Next Generation of speedDIAL.
April 16, 2007 – WORLDPAC opens new facility in Saint-Leonard, Quebec.
March 26, 2007 – WORLDPAC opens new facility in Methuen, MA.
March 5, 2007 – WORLDPAC opens new facility in Glendale, CA.
January 15, 2007 - WORLDPAC opens new facility in Fort Worth, TX servicing the greater Fort Worth/Arlington area.
November 13, 2006 - WORLDPAC opens new facility in Queens, NY
October 4, 2006 - WORLDPAC opens new facility in Austin, TX
September 29, 2006 - WORLDPAC Industry News (WIN) newsletter, October edition, published
August 28, 2006 - WORLDPAC opens new Canada facility in Surrey, BC
August 21, 2006 - WORLDPAC opens new facility in Redmond, WA
April 21, 2006 - WORLDPAC opens new facility in Fresno, CA
January 16, 2006 - WORLDPAC opens new facility in Marietta, GA
November 14, 2005 - WORLDPAC opens new Canada facility in Montreal, QC area
October 8, 2005 - WORLDPAC opens new Canada facility in Edmonton, AB
September 26, 2005 - WORLDPAC New East Coast Distribution Center
September 7, 2005 - WORLDPAC opens new facility in Kansas City, KS
September 1, 2005 - Peter Klotz Joins WORLDPAC
August 30, 2005 - WORLDPAC opens new facility, Baltimore
August 15, 2005 - WORLDPAC opens new facility, Houston
July, 2005 - WORLDPAC Advertisement
April, 2005 - WORLDPAC and DIAL featured
January 17, 2005 - WORLDPAC opens new facility in the Miami, FL