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Marketing your independent repair facility is more important today than ever before, and WORLDPAC can help. With increased competition, vehicle complexity, and a generally busy schedule, most shop owners and managers can’t find the time for critically important marketing to acquire new customers and to ensure total satisfaction with existing customers.

To assist you with your marketing plan, WORLDPAC provides complete “turn-key” marketing services that allow you to focus on running your business while we do the rest.
New Mover Direct Mail Program
  Targets customers that have moved in your area
Customer Acquisition Program
  The ability to identify targeted households in close proximity to your shop
Customer Retention Program  
  Increase profitable maintenance services, and pull customers back on a regular basis
Newsletter Program
  Keep the lines of communication open with your clients
Lost Customer Program
  Recapture customers that have not been in your shop for the last 6-18 months
Shop Calendars
  Keep your shop name fresh in the customers mind!
Customer Satisfaction Index (CSI)
  Telephone survey of the customers to determine their level of satisfaction


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